' I have a WD My Passport external which is not recognized on Mac, but I have stored many files on this external HDD. #1 Until about a week ago my external hard drive was working normally. Thread starter gnauden Start date Sidebar Sidebar. WD My Passport for Mac not working on my mac. ![]() Select Run As Adminstrator and accept the User Account Control prompt. ![]() From the Start Menu, under Accesories find Command Prompt and right click. If it has a letter, you can check by doing the following: If you are using Vista or higher, you will first need to open an elevated command prompt.
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